Support:
- name and contact details recorded
- cancellation support - if you feel unwell with Covid-19 symptoms then please contact us. In the event of a class or Pop-up being cancelled due to lockdown, you will be offered another date or a voucher.
In the cookery school:
- lightweight clear visors or disposable face masks available or customers are welcome to bring their own face coverings
- additional protection also available on request if desired e.g. food quality latex gloves
At Pop-up restaurant:
- Service staff wear face coverings
- Guests to wear facemasks when moving arriving and leaving and visiting the WC
For collection of takeaways:
- Staff wear face coverings, wash or sanitise hands before food is handed out and have a temperature check at the start of every shift
Sanitise:
- all contact areas fully cleaned and prepped prior to every class
- sanitising station/handwashing available on entering the building
In the cookery school:
- hospital grade hand gel dispenser on every work station
- hand-washing facilities close by
- sanitising station outside (weather permitting) and inside WC. Staff will check regularly
At Pop-up restaurant:
- hospital grade hand gel on every table
At collection of takeaways
- sanitising station/handwashing available on entering the building
- staff wash or sanitise hands regularly during food preparation and then prior to handing out takeaway bags
Security:
- payments made online or over the phone - all contactless
- Staff temperature check on arrival at work
In the cookery school:
- set of equipment and ingredients for each person at individual work stations
At pop-up restaurant:
- customers sit in pre-booked social 'bubbles', according to current guidelines
At collection of takeaways
- payments made on-line
Space:
In Cookery school
- Minimum of 1m+ between customers - side by side and over 2m if facing
At pop-up restaurant
- Minimum of 1m+ space between social 'bubbles'
At collection of takeaways
- customer collection times staggered so only one customer at a time indoors for pick-up
Sensitivity:
- Staff will remain sensitive to individual needs and requests at all times throughout your visit